Jane Glover Barrister – Mediator – Adjudicator

speech-though differential


LISTEN UP: a lawyer’s most important soft skill


As a junior lawyer I sat in on many speakerphone calls between law firm partners and their clients. During one such call I was shocked when the partner rubbed his temples and muttered, audibly enough for the client to hear, “Just get to the f***ing point”. At the time I hadn’t given much thought about what it meant to listen well, but I knew that wasn’t it. The more I have...

Jane Glover Barrister – Mediator – Adjudicator

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